At Progressive Audio we go out of our way to ensure a phenomenal customer experience. We value our trusted reputation and appreciate the continued relationships of our valued customers. If you’ve not visited or contacted us before, consider why choosing Progressive Audio is an important decision.
Customers for Life
It’s not just a catch phrase at Progressive Audio; we really mean it when we say we want customers for life. We go out of our way to make every single step of your experience with us as excellent as it can be. It’s been part of our business philosophy since day one. Allow us to earn your business for lifetime.
Professional, Friendly Staff
Our staff members welcome you six days a week with a smile and genuine interest in your vehicle. We speak in clearly understood terminology that won’t confuse you about technology. Our goal is for your purchase to be trouble-free and exciting to use once you have our expert technicians install it. Collectively as a team, we have over 100 years of experience and this is comforting for you, the customer. We know how to deliver excellence and exceed your expectations. Think of us as solution specialists who tailor technology to meet you and your vehicle’s needs. We also know that when you have a positive experience with us, you’ll recommend us to others.
Equally important to our experience and friendly approach is our top-notch facility that can handle virtually any installation imaginable. At Over 6000 square feet of total space we have room for large vehicles, boats and RVs. Our well-stocked 3500 square foot showroom features hundreds of great products on display with which you can interact and try for yourself. We have a customer waiting area for installations done while you wait or, if prearranged, we can offer you a ride back to your home or place of work. We have some of the best outfitted work areas of any shop in the industry with industrial-grade wood and metal working equipment, as well as all the latest automotive test and measurement equipment. This tooling and specialized equipment allows us an uncompromising level of installation quality in all that we do. When you visit us we’ll be happy to show you around and show you why we really want to exceed your expectations.
Service and Guarantee
In the unlikely event you’re unhappy with something you’ve purchased from us, we are committed to making you happy and taking care of any unforeseen issues. This is a significant advantage to doing business with a locally-owned and operated company as we have a face-to-face relationship with our valued customers and provide service and support well beyond the time of sale. Whether it’s setting the clock on your new in-dash radio, pairing a new phone to your hands-free Bluetooth system or updating firmware for a piece of electronics we’ve installed, it all falls under our Lifetime Installation Guarantee. We want you to know we’re just as friendly and helpful after the sale as during. After all, we want customers for a lifetime.
Whether you drive a brand new vehicle or it’s an old favorite, our experts at Progressive Audio are passionate about delivering easy-to-enjoy technology solutions for our valued customers. We always offer the highest caliber installation services and helpful, no sales pressure advice on everything we sell. Visit us today or Contact Us at (541) 776-2344 to discover the Progressive Audio difference.